COVID-19 & Your Order

As of March 16, 2020, staff at Stringletter Media are working from home.

As of April 20, 2020, staff are working on a reduced schedule.

This means that if you contact Acoustic Guitar for customer support, we will receive and respond to your message as usual, but response times may be delayed by a few days. We appreciate your patience and understanding.

Shipment schedules for magazine subscriptions remain unchanged.

​Orders of digital products - magazine PDFs, video downloads, etc - will continue to be fulfilled instantly by email.

While shelter-in-place guidelines here in California mean we can’t pack and ship book orders from our office, our titles are currently still available elsewhere. Use these links and we’ll receive a small commission (at no additional cost to you): to support independent bookstores or

We have marked all our physical inventory as out-of-stock in our store to prevent back orders and we encourage you to consider purchasing the digital edition of any magazine or book you're interested in!

We apologize for any inconvenience, but must follow guidelines that will keep our staff and our customers healthy.

Please contact with us questions and please stay safe!